Why are we including chapters about psychology in a book that deals with conflicts in projects? The answer is easy: behind all conflicts there is also a facet of psychological issues. In other words: Without psychological dimensions, the conflicts and disagreements would be much less pronounced.

4. Kapitel af:  cand. psych. aut. Rikke Rye Hahn

Kapitlet kan hentes her: Preventing conflicts by Application of Psychology (PDF)